We collect information to operate, improve, promote and commercialise the Find Illawarra directory and related products and services.
We collect and store factual listing information, plus limited technical data generated when people interact with listing actions such as website clicks, phone reveals, phone calls, enquiry forms, and directions clicks.
We may collect information submitted through business listing forms, listing update requests, contact forms, enquiry forms, surveys, and similar submissions. This may include business details, public contact details, enquiry contact details, submitter details, relationship to the business, notes, verification information, uploaded logos, images, and other materials.
We may contact businesses and submitters regarding listings, directory updates, verification requests, service improvements, promotional opportunities, advertising opportunities, and other products or services offered by Find Illawarra or Naonis Pty Ltd. Where required by law, we will provide appropriate opt-out mechanisms.
We use submitted information to review, verify, create, update, manage, publish, improve and administer business listings. We may also use submitted information to communicate with businesses and submitters, verify listing information, prevent abuse, improve the directory, develop new features and services, and provide information about Find Illawarra, Naonis Pty Ltd, and related products or services.
We may publish factual business listing information, including business names, service categories, service areas, websites, public phone numbers, public email addresses, business descriptions, logos, images, and other information we consider relevant to directory users. We do not intentionally publish private submitter contact details unless they are also supplied as public business contact details.
We may combine submitted information with information obtained from publicly available sources for verification, enrichment, maintenance and improvement of directory listings.
Interaction records may include timestamp, business identifier, source page, referrer information, country header, IP address, browser details, operating system details, and user-agent information. This information is used for operational analytics, abuse monitoring, fraud prevention, security, reporting, and service improvement.
We collect usage data for analytics purposes, including but not limited to Google Analytics, Microsoft Clarity, Cloudflare Analytics, and proprietary technologies.
We use anti-spam and abuse controls including CAPTCHA, Cloudflare Turnstile, honeypot fields, request validation, fraud detection systems, and rate limiting where enabled.
We do not intentionally collect sensitive personal information through this website. We do not intentionally publish private user submissions or private personal information.
We may disclose information where required by law, to protect our rights, for fraud prevention, abuse monitoring, security purposes, business operations, or to comply with legal obligations.
For access, correction, removal, or privacy-related requests, please contact us using the details provided on the business owner information page.
By accessing, using, submitting information to, or interacting with this website, you agree to this Privacy Policy and the Terms of Use.
This policy is intended to operate consistently with applicable Australian laws, including privacy, consumer protection, and related legislation applicable in New South Wales, Australia.